Keeping the number

The journey to keep the land-line phone number we’ve had for over 20 years was arduous and tumultuous. I had changed my Internet provider from AT&T’s Uverse to Spectrum cable and had set up a new number through Google Voice. Everything was working quite well and I was very happy with it.

But there was pressure to maintain the old number and I discovered that it was possible to also have telephone service through my cable provider and port the number over, so I looked into it. My savings over my old provider would not be as great as they could have been with my original set up after converting back to cable but if it would keep peace, I’d do it.

I changed the plan, picked up the provider’s cable modem that supported the telephone, and installed it. I had to reconfigure my network, changing static IP addresses and default gateway settings but I got everything up and running. The new modem/router/gateway had wireless capability but once I had my WAP configured, I turned off the gateway’s wireless to avoid any potential conflicts. Plus, I didn’t really need wireless coverage in my neighbor’s house. The gateway’s wireless didn’t reach to the other end of my own house.

After waiting a few days for the number to be ported to the new provider, I hooked up a phone to the equipment and got nothing. After spending too much time with tech support and rebooting and resetting the gateway a few times, they scheduled a tech to come out the next day. After doing the hard reset, I had to reconfigure the gateway.

It took a while for the tech to get everything working again. He finally got the phone portion working but I had no Internet access. Then I had Internet access again but no phone. Finally, he closed the work order saying that it might tell the system work properly. After a few minutes, both phone and Internet were up and running.

I also spent quite a bit of time tinkering with the wiring in the phone box on the outside to adapt the house wiring. At this time I don’t know if that’s working since I’m using a set of wireless phones. The main unit is connected to the gateway and the satellite units are on her desk and mine. I’m thinking about moving the VoIP box to my room and connecting the corded phone I have there to it, using the Google Voice number.

Was it worth the trouble and effort? Only time will tell.

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