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  • June 2016
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Blogs and nameservers

One day last week I found that I couldn’t access the WordPress blog on my primary domain. I put in a support ticket with my hosting provider and they discovered that my required a lower version of PHP than what was on the server. They downgraded it and I was able to access the blog and upgrade it to the latest version of WordPress.

In the course of investigating that problem, they noticed that my subdomain was pointing to an old nameserver and suggested that I contact the domain registrar to have the nameservers changed. When I changed hosting providers a few years ago I got a new domain name as part of the package and I moved my original domain over as a subdomain while keeping the original domain registration.

I also found that I’d been accessing cPanel via the IP address for the server that had been used prior to them migrating my domains to a new server, meaning that I’d been accessing and making changes to old data.¬† I changed my cPanel shortcut to use the URL.

I contacted the domain registrar to get the nameservers changed on the domain which had me going back and forth between the domain registrar and the hosting provider, and each saying that the other needed to make the change. Finally, someone on the registrar’s support staff provided me with a link to the control panel where I could make the change myself. After reestablishing my credentials, I changed the nameservers.

After giving the change some time to propagate, I checked the domain on intoDNS.com and saw that it was showing the correct nameservers. I opened the blogs that reside on the second domain (that I just changed) and they seemed to be up to date. I checked them at random intervals and it looked good, I hadn’t lost anything.

I still haven’t resolved the problems with Thunderbird on my Linux and Windows PCs. I’m still accessing the hosted email accounts from my Linux laptop. I’m hesitant to delete the accounts on the Linux PC because of all the stored emails. I could delete them on the Windows PC and recreate them, letting Thunderbird find the mail servers like I did with the laptop.

I’m considering letting the second domain go when it comes up for renewal in November.¬† I can prepare for that by forwarding mail to the account on my primary domain, setting up new accounts and forwarding¬† for the kids, and moving the blogs to either the primary domain or to WordPress.com. I’ve got a few months think about it. Having two domains on the same hosting account has been a bit of a headache lately.

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